QFD - A General Overview

For more information on QFD, read Managing by Design: Transforming Management Performance through QFD

 

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Fast Perspectives:
(click below for an oversight)
QFD Transforms performance by 140%

(case study)
Case studies of success: transforming organisational performance through QFD

Putting management squarely in the driving seat

(insight)
Testimonials on QFD
For more detail:

Read Managing by Design on-line

(e-book)