Managing
by Design (Virtual)
All of the main sections of the
book 'Managing by Design: Using QFD to Transform Management Performance'
can be accessed, free of charge, from this page.
The sections may be opened in Acrobat pdf
format. Copies of Acrobat reader can be downloaded free of charge
from the Adobe website: www.adobe.com.
The files range in size up to 200kb.
Once the pdf file has been opened, it is
possible to save it to the hard-disk on your computer, by clicking
the disk icon in the top left hand corner. Alternatively, by
right clicking the links, you can select to 'Save Target As...'
and download the file to your disc drive.
Please note that, in order to keep the pdf
file at a practical size for downloading, the images in the book
will appear grainy. For this reason, the option to print from
the Acrobat file has been disabled.
However, to obtain a paper copy with high
quality images, please click here
The following sections are available:
| Introduction | (Please read the introduction to understand the way the novel and the textbook are interwoven - side-by-side - in Chapters 2-24) |
| Chapter 1 | (Introduction to the novel) |
| Chapter 2 | Confront confused direction |
| Chapter 3 | Confront inferior organisation |
| Chapter 4 | Confront impoverished management practice |
| Chapter 5 | Confront deficient awareness |
| Chapter 6 | Confront undisciplined planning |
| Chapter 7 | Establish clear and explicit common goals |
| Chapter 8 | Define the structure of the organisation |
| Chapter 9 | Exploring ways of working together |
| Chapter 10 | Encouraging commitment |
| Chapter 11 | Leading the change |
| Chapter 12 | Proposal reconciliation |
| Chapter 13 | Managing upwards |
| Chapter 14 | Driving a consistent approach |
| Chapter 15 | Balancing work and home |
| Chapter 16 | Personal values |
| Chapter 17 | Clarifying your purpose |
| Chapter 18 | Reconsidering and re-evaluating your role |
| Chapter 19 | Designing your role |
| Chapter 20 | Making hard decisions |
| Chapter 21 | Systematic management meetings |
| Chapter 22 | Tackling issues (Pursuing the goals) |
| Chapter 23 | The Roof |
| Chapter 24 | Process management reporting |
| Chapter 25 | Pulling it all together |
| Conclusion |
You can purchase your own paper copy of the book from here
© Tesseract Management Systems Ltd 2003
(click below for an oversight)
Case studies of success: transforming organisational performance through QFD
(case studies)
The best systematic resources now available.
(tools and methodologies)
QFD: Making your vision reality
(insight)
Testimonials on systematic management