Materials available in support of Section A
A range of materials to support
the implementation of ideas presented in Section A of 'Managing
by Design: Using QFD to Transform Management Performance' can
be accessed, free of charge, from this page.
Presentation materials in MS PowerPoint format:
Survey materials in MS Word format (editable to suit):
Basic Guidelines in Adobe Acrobat format:
Discussion exercises in MS PowerPoint format:
© Tesseract Management Systems Ltd 2003
(click below for an oversight)
Case studies of success: transforming organisational performance through QFD
The best systematic resources now available.
(tools and methodologies)
QFD: Making your vision reality
Testimonials on systematic management